Help with Statements

 

Transaction Summary for Parents

1. Navigate to the Payments tab on the web (not mobile device).

2. Confirm you are on the Accounts tab and select your student's name (if there are multiple) to open their account

   1. If you see an Invoices and Accounts tab instead, stop here and please follow this article.

3. Scroll down to the Posted Transactions table or the Payments & Credits tab

   1. If you see the Posted Transactions table, stop here and follow this resource instead. If you see the Payments & Credits tab, continue following these steps!

4. Click to open the Payments & Credits tab

5. Click the purple Export button

6. Select the relevant date range

7. Click Export, and a summary will be sent to your email address

8. Click Download in the displayed pop-up to download the report immediately as a PDF

9. Use the Total Payments tile at the top of the exported report to determine the payments made in the selected date range

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Please Note: If you use your phone number to log into brightwheel, please wait for the download to appear before navigating away from the page or refreshing. If you have an email associated with your account, the export will download immediately, and a copy will also be sent to your inbox within a few minutes.