We use Brightwheel for:

  • Daily updates

    Real-time feed of activities throughout the day.

  • Photos

    Watch your child’s day unfold with snapshots delivered to your mobile device.

  • Stay connected

    Stay in touch with your teacher and strengthen school learning with activities at home.

  • Digital check-in

    Easy digital check-in with personal passcodes. Add approved adults to pick up your child, and see when your child is checked in or out.

  • Paperless billing

    Digital payments directly from your bank account or credit/debit card. Paperless invoices and email receipts.

  • Your child's community

    Invite grandparents, nannies, and friends – with control over what they can do and see on brightwheel.

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Help with Brightwheel:

CONTACTS- Once you add a contact for your child the system will generate a code. You cannot view any code but your own.  This is not the same code you used with our old system.  The systems do not communicate.

A common question - Does each contact have to have a Brightwheel account? The answer is No.  They will just used the code generated and assigned to them.  We can view all codes, but we cannot edit it.  If someone desires to change their code, they will need to create a Brightwheel account.  

Different Contact Roles in Brightwheel:

Note that each Contact Type has a different level of access to a student's profile and brightwheel features.  

Parents:  

  • Can see all updates in the Daily Feed

  • Can access all Billing and Payment information

  • Can add or remove other adults from the child's profile

  • Can edit child's profile information

  • Can message the school, and receive messages in an inbox/sent box that is shared between only Schools and Parents

Family

  • Can see all updates in the Daily Feed

  • Cannot access all Billing and Payment information

  • Cannot add or remove other adults from the child's profile

  • Cannot edit child's profile information

  • Can message the school, and receive messages in an inbox/sent box that is separate from the Parent's.

Approved Pickups

  • Can update their personal contact information and check-in code

  • Cannot see all updates in the Daily Feed

  • Cannot access all Billing and Payment information

  • Cannot add or remove other adults from the child's profile

  • Cannot edit child's profile information

  • Can message the school, and receive messages in an inbox/sent box that is separate from the Parent's.

Emergency Contacts

  • Has no access to the child's profile within brightwheel.  This is simply a reference for contact information.

  • Is the only Contact Type that does not get an invitation to join Brightwheel upon being added.

How to Clock In/Out

 

Option A: Code + Signature

Note: This option requires no device

  1. Parent enters their 4-digit code on the school's device

  2. Parent toggles the in/out button next to their child's name, then taps Done

  3. Parent leaves a digital signature, and taps Done again to complete

 

Option B: Code + Quick Scan 

Note: This option requires use of a parent's mobile device

  1.  Parent scans the QR code with their phone 

  2. Parent toggles the in/out button to check their child in or out on their own device

  3. Parent taps Done, then enters their 4-digit check-in code on their own device

Find Your Check-in Code

Every contact that is assigned to a child has a check-in code assigned to them upon the account's creation. You will use this code to check in/out your child.

Here is where you find that code:

  1. Log into the brightwheel mobile app

  2. Choose the three horizontal lines in the top-left hand corner

  3. Choose Edit Profile under your profile picture

  4. Then scroll to the bottom to see your Check-in Code

Customize Your Check-in Code

It is vital that you use your own check-in code to ensure proper record keeping! In the attempt to make this easier, Brightwheel allows you to customize your check-in code at any time.  Here's how to do this from your profile in the app

  1. Tap the Edit icon next your check-in code 

  2. You will see an red-orange screen with your current code displayed

  3. Enter a new 4-digit code

  4. If your code matches that of another staff or parent, a warning message will be shown, you can still save and use that code but it is not recommended*

  5. Once you enter a unique code, tap the Save button

*Please Note: If your check-in code is not unique, you will be required to enter the last four digits of your phone number to verify your account before completing a check-in.

© 2019 by River City Learning Company, LLC

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